Shipping Policy

Last updated: September 5, 2026

At SYNCLAIR, we are committed to getting your order to you as quickly as possible.

Order Processing

All orders are processed within 1 business day of being placed.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.

Shipping

Free standard shipping is available on all orders.

Estimated delivery times are:

• Canada: [4-8 business days]
• United States: [4–8 business days]
• International: [4–8 business days]

Please note that delivery times are estimates and may vary depending on your location, carrier delays, customs processing, or other circumstances outside of our control.

Tracking

Once your order has shipped, you will receive tracking information by email. Tracking information may take some time to update after the package has been shipped.

Customs & Duties

For international orders, customs duties, taxes, or other fees imposed by the destination country may apply. Any such charges are the responsibility of the customer.

Shipping Delays

SYNCLAIR is not responsible for delays caused by shipping carriers, customs, weather, incorrect or incomplete delivery information, or other circumstances beyond our control.

If your order appears to be significantly delayed or your tracking information has not updated, please contact us at [your email] and we will be happy to assist.

Incorrect Shipping Information

Customers are responsible for providing an accurate shipping address at checkout. If you provide an incorrect or incomplete address, please contact us as soon as possible. We cannot guarantee that changes can be made after an order has been processed.

Contact

If you have any questions about your order or shipping, please contact us at:

Email: [your email]