Terms of Service

Last updated: September 5, 2026

OVERVIEW

Welcome to SYNCLAIR. The terms "we," "us," and "our" refer to SYNCLAIR, operated by LB GROUP. SYNCLAIR operates this store and website, including all related information, content, features, tools, products, and services in order to provide you with a curated shopping experience (the "Services"). SYNCLAIR is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province or territory of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our store is correct, current, and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products in our online store. However, colors or product appearance may differ from how they appear on your screen due to the type of device you use to access the store and your device settings and configuration.

All product descriptions, pricing, availability, and other information are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region, or jurisdiction.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. SYNCLAIR reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until SYNCLAIR confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it, as SYNCLAIR may be unable to accommodate cancellation requests after an order has been accepted.

In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided at the time the order was placed.

Your purchases are subject to return or exchange solely in accordance with our Return & Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email.

Unless otherwise expressly stated, posted prices do not include applicable taxes, shipping, handling, customs, or import charges.

We may offer promotions from time to time that may affect pricing and may be governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store. You agree to promptly update your information, including your email address and payment information, so that we can complete your transactions and contact you as needed.

You represent and warrant that the payment information you provide is true, correct, and complete and that you are authorized to use the payment method provided.

SECTION 5 - SHIPPING AND DELIVERY

Shipping and delivery times are estimates and are not guaranteed.

SYNCLAIR is not responsible for delays caused by shipping carriers, customs processing, weather, incorrect or incomplete shipping information, or other circumstances outside of our reasonable control.

For information regarding shipping, processing times, and delivery, please refer to our Shipping Policy.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to our trademarks, brand name, text, displays, images, graphics, product reviews, video, audio, and the design, selection, and arrangement thereof, are owned by SYNCLAIR, LB GROUP, our affiliates, or our licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material on the Services without our prior written consent.

SYNCLAIR's name, logo, product and service names, designs, and slogans are trademarks of SYNCLAIR or their respective owners. You must not use such trademarks without prior written permission.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools as part of the Services that we neither monitor nor have control over.

You acknowledge and agree that such tools are provided "as is" and "as available" without warranties, representations, or conditions of any kind and without endorsement.

Any use by you of optional third-party tools is entirely at your own risk and discretion. You should ensure that you understand and agree to the terms under which such tools are provided by the relevant third-party provider.

We may also introduce new features, tools, or resources through the Services in the future. Such features will also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and links to websites provided or operated by third parties. We are not responsible for examining or evaluating the content, accuracy, or practices of third-party materials or websites.

If you choose to access third-party websites, you do so at your own risk. SYNCLAIR is not responsible for any harm, damages, products, services, resources, or content associated with third-party websites.

Please review the third party's policies and practices before engaging in any transaction.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

SYNCLAIR is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make through our store are made directly with SYNCLAIR.

By using the Services, you acknowledge that Shopify is not responsible for any aspect of sales between you and SYNCLAIR, including any injury, damage, or loss resulting from purchased products or services.

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit through the Services may be transmitted to and shared with Shopify and third-party service providers, including providers located in countries other than where you reside, in order to provide the Services.

Please review our Privacy Policy for more information about how your personal information is collected, used, and shared.

SECTION 11 - FEEDBACK

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content ("Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial purposes.

You represent and warrant that you own or have the necessary rights to any Feedback you submit and that your Feedback does not violate the rights of any third party or applicable law.

We may, but have no obligation to, monitor, edit, or remove Feedback that we determine, in our discretion, violates these Terms or is otherwise unlawful or objectionable.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on or in the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability.

We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if information is inaccurate, including after an order has been submitted.

SECTION 13 - PROHIBITED USES

You may access and use the Services only for lawful purposes.

You may not use the Services:

• For any unlawful or malicious purpose
• To violate applicable laws or regulations
• To infringe upon our intellectual property rights or the rights of others
• To harass, abuse, insult, harm, defame, or intimidate any person
• To transmit false or misleading information
• To transmit viruses, malicious code, or other harmful material
• To impersonate another person or entity
• To interfere with the operation or security of the Services
• To collect or track the personal information of others without authorization
• To spam, phish, or engage in fraudulent activity
• To reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Services without our permission
• To use automated systems or tools to access or extract information from the Services in violation of applicable laws or our stated restrictions

We reserve the right to suspend or terminate access to the Services if we determine that you have violated these Terms.

SECTION 14 - AGENTS

This section applies if you use, allow, enable, or cause the deployment of an automated or semi-automated software agent to access, use, or interact with the Services.

No automated agent may access, use, or interact with the Services in a manner that violates these Terms or any restrictions we impose.

We may limit or restrict whether and how automated agents access or interact with the Services.

SECTION 15 - TERMINATION

We may terminate or restrict your access to the Services at our discretion if you violate these Terms or applicable law.

You remain responsible for any amounts owed up to and including the date of termination.

Provisions relating to intellectual property, feedback, disclaimers, limitations of liability, indemnification, governing law, and any other provisions that by their nature should survive termination will continue to apply.

SECTION 16 - DISCLAIMER OF WARRANTIES

The information presented through the Services is provided for general informational purposes. We do not warrant that such information will always be accurate, complete, or current.

Except where expressly stated by SYNCLAIR, the Services and products offered through the Services are provided on an "as is" and "as available" basis, to the fullest extent permitted by applicable law.

We do not guarantee that use of the Services will be uninterrupted, timely, secure, or error-free.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, SYNCLAIR, LB GROUP, and our partners, directors, officers, employees, affiliates, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the Services or products purchased through the Services.

Nothing in these Terms limits or excludes liability that cannot legally be limited or excluded under applicable law.

SECTION 18 - INDEMNIFICATION

To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless SYNCLAIR, LB GROUP, Shopify, and their respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from claims, losses, damages, liabilities, and expenses arising from your violation of these Terms, your violation of applicable law, or your misuse of the Services.

SECTION 19 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law, and the remaining provisions will remain in full force and effect.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms of Service and any policies or operating rules posted by us constitute the entire agreement between you and us regarding your use of the Services and supersede prior agreements or communications relating to the Services.

SECTION 21 - ASSIGNMENT

You may not transfer or assign these Terms or any rights or obligations under them without our prior written consent.

We may transfer, assign, or delegate these Terms and our rights and obligations without your consent where permitted by applicable law.

SECTION 22 - GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the laws applicable in the province of Ontario, Canada, without regard to conflict-of-law principles.

Any disputes will be subject to the applicable courts of Ontario, Canada, to the extent permitted by law.

SECTION 23 - HEADINGS

The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to review these Terms periodically.

Your continued use of or access to the Services following the posting of changes constitutes acceptance of those changes, to the extent permitted by applicable law.

SECTION 25 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

LB GROUP
[SUPPORT EMAIL]
2974 Lakeview Trail West
Bright's Grove, Ontario, N0N 1C0
Canada

Business Identification Number (BIN): 1001444529